About Us
"dil•ly" (noun informal): an excellent example of a particular type of thing
"merch" (noun informal): short for merchandise
Welcome to DillyMerch, your premier destination for customized merchandise based in Ottawa, Ontario, Canada. DillyMerch is a family owned and operated custom merchandise business and we take pride in offering high-quality products with reasonable prices, and great customer service.
Our mission is to deliver high-quality, affordable custom merchandise. We strive to become the preferred provider in the custom merchandise sector, offering top-notch custom-branded promotional products and fundraising items for businesses, educational institutions, sports teams, and various organizations.
DillyMerch operates without a storefront and does not adhere to standard business hours. Our work is carried out during off-hours, including weekday evenings and weekends. Despite these unconventional hours, we manage to offer reasonable turnaround times, exceptional product quality, and outstanding customer service.
We employ Ultraviolet Direct to Film Transfers (UVDTF) for hard goods like mugs, mouse pads, and tumblers, as well as Sublimation and Direct to Film (DTF) techniques for soft goods including hoodies, shirts, and bags..
Direct to Film Transfers (DTF) are a high quality, professional film transfer that provides full colour options, and can be applied to most apparel and it looks and feels great, and is very durable.
Contact DillyMerch today to see what we can do to help fulfil your custom merch order.